Rebooking & Retention Programme

A twelve-week engagement to improve how clients leave with a next appointment — without turning checkout into a hard sell.

Format: Programme with check-ins Duration: Twelve weeks Delivery: Mix of on-site visits and remote reviews Pricing: Quote based on diary volume and sites
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Rebooking & Retention Programme

Many practices lose clients in the quiet gap after a good appointment. This programme looks at checkout language, reminder timing, and the offers you make for follow-up visits — then trials small changes against your real rebooking numbers.

You keep ownership of clinical recommendations; we focus on the hospitality and timing around them. Pricing is quote-based because a three-chair salon and a multi-vet surgery need different visit patterns.

Want this scoped for your diary?

Share your practice type and where appointments feel heaviest. We will confirm fit and next steps within two working days.

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